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Press releases > Logo Pen Distributor PENSRUS Earns Perfect BBB Rating in 2010
January 14, 2011 - Staten Island, NY - PENSRUS, a leading distributor of logo pens, custom pencils, imprinted mousepads, personalized notepads, sticky notes and other custom promotional products announced that they closed out 2010 with a perfect BBB rating of A+. The Better Business Bureau rates companies on the level of customer service on a scale of A+ to F, and once again has awarded the highest score possible to PENSRUS.
The A+ rating awarded PENSRUS is based on eight BBB principals and reflect exemplary performance in the areas of: building trust, advertising honestly, telling the truth, clear disclosure of all policies, guarantees and procedures, honoring promises, prompt response to customer questions, protection of customer data from mishandling, and approaching all business dealings with the highest levels of integrity.
In addition to achieving the top BBB rating again in 2010, PENSRUS formed a partnership with ResellerRatings.com. Since 1996, ResellerRatings, which offers one of the most robust customer reviews and ratings sites, has upheld the highest standards of quality and ethics in providing customers with accurate information on the quality of customer interactions with thousands of businesses. ResellerRatings customer ratings and reviews are used by Google Shopping and Bing Shopping.
"Many companies make the claim that customer service is a number one priority," comments PENSRUS CEO Henry Morgan. "At PENSRUS, we've attracted the most talented, customer-focused employees, conduct regular customer service review meetings and continually reward our team for exemplary customer service," adds Mr. Morgan.
PENSRUS supplies quality promotional products from well-known brands including BIC pens, Papermate Pens, and other popular brand such as Scripto, Waterman and Pentel. For more information and a full listing of the entire line of PENSRUS products, please visit http://www.pensrus.com.
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